Why Effective Process and Governance is as Important as Technology When IAM issues arise

Organizations investing too heavily in technology often have a limited view on the overall business value of IAM initiatives and thus struggle to realize maximum gains. Successful IAM programs look to focus efforts on the strategy, process and governance of an IAM program first, then tackle technology with all the right requirements in place. Effective process and governance helps remediate elements outside of technology, such as organizational structure, risk management, and standard procedures and processes.