Kirk Hay

I help businesses and organizations maximize their IT and technology services operations. Whether we’re turning around an underperforming IT function or building a technology group from scratch, I create strategic roadmaps using my vision, ability to implement process improvements, and skill at spotting potential roadblocks that are miles ahead. As an innovative change agent and polished leader, I know how to effectively coach IT VPs, directors, managers, and staff to deliver actionable results. My ability to quickly identify operational issues and architect solutions enable me to ensure continuous improvement for large and mid-market organizations and departments, including transportation & logistics, manufacturing, Fintech/financial services, quick-service restaurants, and insurance groups. Additionally, I’m a results-focused executive with business savvy, proven negotiation skills, and a solid track record of managing enterprise-level technology projects. My achievements are underlined by my background in ITIL, service management, machine learning, artificial intelligence, and software/application development. Over the years, I’ve worn many hats and developed a unique ability to manage multi-disciplinary projects and overcome challenges. Experience has taught me that my professional value boils down to the following: ● Digital transformation starts with strategy, leadership, and operational foresight. I combine all three to drive success. ● Silos and fiefdoms = stagnation. I use collaboration and transparency to achieve growth. ● Ideas are common. Execution is rare. My ability to leverage both sets me apart.

Previous Company:

• Company Name:  Jack Cooper Transport & Logistics
• Job Title:  Chief Information Officer
• Start Date: