Implementing an Effective Operating Model to Ensure Organisational Alignment to Continuously Improve IAM Services

A fundamental mistake for organisations when handling security needs is performing individual, one-off projects to address IAM concerns. Individual projects often lack centralised leadership and provide only temporary solutions to the issue at hand.

While a one-off initiative may temporarily close a pointed gap for a specific business area, it may not always align with the enterprise IAM program vision.

This session show how a successful covers the following core aspects:

• Treating IAM as an ongoing internal service to the organisation by setting up an IAM operating model, along with a dedicated internal services team, to establish IAM as an ongoing service in order to manage demand from the business and IT, prioritize initiatives, and gauge IAM progress and maturity.
• Formalising enterprise goals and control objectives
• Establishing procedures, policies and control gates to drive governance
• Formalising an enterprise service model
• Standardising reporting of enterprise IAM management metrics??